Creating a 20/20 Vision for Your Employee Self-Service Strategy
Supporting employees is more important than ever for organisations. For many, it's also become more challenging than ever as they adapt to an increased remote workforce and evolving digital strategy. With the right tools in place, companies can not only provide support for employees but also improve productivity and efficiency.
When it comes to creating a successful employee self-service strategy, there's no one-size-fits-all approach. This 2020 guide will help you get started on your unique vision with:
- Three steps for creating and implementing a customised digital self-service strategy
- Successful use cases for employee-facing virtual agents and chatbots
- Questions to ask when selecting self-service technologies
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