ISG Provider Lens™
Intelligent Automation - Solutions & Services
Names Creative Virtual a Leader in Conversational AI
Leading global technology research and advisory firm ISG (Information Services Group) evaluates Conversational AI vendors against a robust set of market-driven criteria in the ISG Provider Lens™ Quadrant Report.
The result? The experts identify Creative Virtual as a Leader in a crowded Conversational AI market:
"Creative Virtual is an established vendor with a focus on developing omnichannel virtual agent solutions and building and leveraging knowledgebases; it is a leader in this space."
- Mrinal Rai, Principal Analyst