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[On-Demand Webinar]

Tips for Deploying AI Chatbots & Virtual Agents

Speakers: Chris Ezekiel, Founder & CEO, Creative Virtual

Steve Hurst, Editorial Director, Engage Business Media

Advancements in chatbot, virtual agent and conversational AI technologies have made them a go-to solution for providing easy-to-use and cost-effective customer support on digital channels. Customers are becoming more comfortable with using self-service options and appreciate being able to get help instantly at any time of the day or night. Companies benefit from reducing demand on contact center agents and improving their customer experience.

Watch this webinar for a behind-the-scenes look at this technology. Through a series of live demonstrations, you'll learn:

  • Best practices for deploying and optimizing conversational self-service
  • Questions to ask when selecting a chatbot or virtual agent solution
  • Tips for using AI and machine learning to improve performance
  • Guidelines for implementing seamless handover to live chat
  • Current live use cases and results from organizations around the world

 

Complete the form below to watch the webinar on-demand: