Patricia Seybold Group Analyst Report

Creative Virtual V-Person™: Delivering Personalized Answers to Customers' Questions


The Patricia Seybold Group, a strategic advisory service for customer-centric executives, evaluated Creative Virtual's V-Person techology for a second time against a rigorous set of customer focused criteria important to organizations that want to improve customer experience, increase brand loyalty and reduce customer support costs. As a follow-up to the original report published in 2012, this report highlights the significant improvements and new features that differentiate Creative Virtual in the industry.

Ready to better service your customers? Start by downloading this complimentary report.