Chatbot Buyer's Guide:
Benefits of Collaborating with a Conversational AI Specialist
Comparing specialist solutions with add-on bots from live chat, contact center, & CRM vendors
When it comes to your customer service and employee support, are chatbots and conversational AI part of your digital strategy?
Has your live chat, contact center, or CRM provider suggested their own 'add-on bot' to help you meet demand for self-service?
Need some expert guidance to help you evaluate the pros and cons of different chatbot options?
This Chatbot Buyer's Guide walks you through the key differences between a solution from a conversational AI specialist and the most common add-on bots on the market today.
As a bonus to help with your evaluation and purchasing decision, you'll get a quick comparison chart covering:
User engagement | Applying AI |
Integration | Personalization |
Channels & devices | Reporting |
Pricing | . . . and much more! |